Friday, 18 November 2016

Motivated Client Services Staffing Coordinator

Job Summary/Company:
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Sparks Group is looking for an organized and driven Client Services Staffing Coordinator to be responsible for matching caregivers with families based on their unique requests. This individual will have prior staffing experience, and knowledge of the homecare industry is a plus. If you have excellent communication skills and flexibility to work after hours/weekends, this is the job for you!

Employer Sparks Group

Location McLean, Virginia

Posted Nov 16, 2016

Closes Dec 21, 2016

Function Administrative
Industry Social Services and Mental Health
Career Level Experienced (Non-Manager)

Hours Contract

Responsibilities:


Handles all matters relating to caregivers
Returns phone calls in a professional manner and fields calls appropriately
Identifies caregivers to go out on interviews/cases
Coordinates caregivers getting to interviews/cases
Communicates details of case with caregivers and match appropriately to what the family needs are
Follows-up with caregivers on initial meeting with family
Updates caregiver information in database
Obtains payment information from caregivers
Checks to make sure the caregiver has the appropriate licensing for a case
Submits background checks for caregivers
Communicates to the team any issues with staffing the case the case
Sends information to the scheduled caregiver(s) by phone and via e-mail when assigning a new shift
If shifts are cancelled, contact the caregiver until confirmation received by phone, then text, then e-mail.
Schedules backup care, fill-in shifts, and no shows
Be available for on-call backup care staffing evenings/weekends
Qualifications/Background profile:

At least one year of prior staffing experience is required
Flexibility to work evenings and weekends
High school diploma/college degree preferred
Must be able to learn and utilize the company’s database
Must be able to prioritize, work with minimal supervision, and be a good communicator
Qualified candidates should send their resume OR call Sparks Group for additional details. Please note resume must include a valid email address in order to be considered.

We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!
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APPLY FOR JOB :CLICK HERE

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