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Wednesday, 28 December 2016

DATA ENTRY EXECUTIVE

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Data Entry executive - Any Grad

OVERALL PURPOSE OF JOB:
To rectify the errors on the customers accounts and correct the mismatches of various types maintaining the quality of work and assuring 100% accuracy

Responsibilities/Authorities:
Understanding of accounts and ensuring accuracy in reporting.

Account Query Management within agreed quality / service levels

Contribute to team performance and goals

PROCESSES:
AIM
Review report and make relevant corrections in customers account
Update Notes in the relevant accounts
Update details in reporting tool and ensure 100% accuracy

Online Order Processing

Answer general account related queries through Mails
Refer to Accounts information & and update the existing accounts with any new services requested.
Communicate query resolved to the customer through Hot keys
Transfer non customer account related queries to internal
Update Notes / image notes as required

Movers
Complete general queries requested by the customer on their account
Initiate transfer process and send out the relevant Hot keys to the customer as soon as the order has been processed
Work on Accounts for all Movement & transfer related activities and ensure closure of the same .

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: Executive Assistant, Front Office, Data Entry
Role Category: Stenographer/Data Entry Operator
Role: Stenographer/Data Entry Operator

Website:     http://www.careers.accenture.com/India
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