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23 December 2017

Customer Service Representative (Sales / Finance) Republic Finance, LLC

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Job Responsibilities are as follows:

• Assist potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Actively identifies sales opportunities to originate new business by marketing, evaluating and processing consumer loans and ancillary products.
• Participate in collection activities including taking payments, negotiating payoffs, calling customers to remind them of their payments and encouraging them to commit to pays.
• Manage all day-to-day responsibilities for servicing an ever growing consumer loan portfolio.
• Effectively applies analytical skills to quickly and efficiently resolve any customer issues.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Perform clerical functions associated with generating new accounts, processing loans and handling payments.
• Develop an understanding and abides by the philosophy of the organization, including company policies, operational procedures and compliance.
 High School diploma or equivalent.
• 3-5 years of previous customer service experience preferred.
• Must pass pre-employment Assessment tests, Drug Screening, Background and Credit check.
• The position requires frequent interaction with our customers - professional demeanor, positive attitude, strong communication and customer relations skills are a must.
• Demonstrated ability to negotiate, instruct, and persuade others.
• Ability to work as a member of a team while directing staff towards a shared goal.
• Ability to work in a fast-paced environment and manage multiple priorities. Creative problem solving, analytical decision making, organization and time management skills.
• Basic computer skills, familiarity with Windows

We offer a competitive compensation and benefits package including:
  • Health/Dental/Vision
  • Paid Vacation
  • 401 (K) and employer match
  • Company provided Life Insurance & Long Term Disability

Additional benefits with Republic include:

  • Regular drawings for sporting event tickets
  • Employee of the Month Program
  • Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
  • Beautiful offices with a friendly team environment.
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Location: Dallas, TX 75202, USA