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11 December 2017

Data entry / Call center representative

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  • We are currently hiring for a Data Entry Representative. This person is responsible for the process and input of all customer information into the company database. On occasion, direct customer calls to appropriate locations.
  • Responsibilities
  • Processes new account set up forms including sorting applications by type, forwarding appropriate forms to other departments, keying in customer information and communicating customer information to customer service.
  • Performs file maintenance on global database including adds, changes and deletes. Research any incomplete mailing address information.
  • Sorts and boxes loyalty cards by type. Prepares boxes for shipment and log number of boxes sent on log sheet.
  • Manually processes cards that could not be scanned. Updates MIA table for cards that cannot be identified.
  • Performs basic administrative duties including answering customer phone calls and updating/ correcting mailing information. Processes special monthly mailings.

Qualifications

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Additional Information

All your information will be kept confidential according to EEO guidelines.

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Location: New York, NY, USA