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30 December 2017

Field Supervisor-HoustonHouston, TX USA

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POSITION: Field Supervisor

OVERVIEW: Statewide Remodeling Inc. seeks a dynamic, self-starting individual that demonstrates initiative and commitment as a Field Supervisor for our Houston office. Field Supervisor will provide support, manage jobs and provide solutions to effectively and efficiently meet Statewide business needs.


DUTIES AND RESPONSIBILITIES INCLUDE:

  • Review job files upon receipt to ensure quality and meet timetables.
  • Schedule re-measures with customer. Establish customer expectations and build rapport.
  • Upon re-measure, make certain all measurements fall within Sales Representatives specified measurements.
  • Provide all necessary materials needed to obtain permits to Project Coordinator.
  • Schedule directly with customer, or through Project Coordinator, all necessary steps in job installation.
  • Supervise sub-contractors in accordance with company policies and procedures to guarantee customer satisfaction.
  • Assist staff and/or sub-contractors to resolve complex or out of policy operation problems.
  • Conduct interviews, hire new staff, and provide sub-contractor training.
  • Responsible for meeting department productivity and quality goals.

Communicate with Project Coordinator, Sales Representatives and Managers.
§ Assist crews with proper load out, ensuring correct materials are issued to jobs.
§ Walk crew through job expectations and contract prior to job start.
§ Input customers information into our computer systems
§ Pull information to help management complete reports
§ Timely entering of information so our customers are called as soon as possible
§ Other duties as assigned or reassigned by direct supervisor or senior management.
QUALIFICATIONS:
  • Previous experience in home remodeling;
  • Some weekends may be required;
  • Years of experience working in an home remodeling environment in a similar role;
  • Extreme time management and organizational skills;
  • Strong communication skills (written and verbal);
  • Energetic and enthusiastic personality, with a patient and calming manner;
  • Team player with the ability to take on more and grow with the role and company!

EDUCATION:

H.S. Diploma or GED;

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Location: Houston, TX, USA