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21 December 2017

Healthcare Customer Service Representative

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Employment TypeContractor

GPS Staffing is a nationwide preferred provider of staffing and recruitment services. GPS has over 25 years of dedicated staffing partnerships with organizations ranging from International Fortune 500 companies to Colorado startups. Our team is committed to Growth, People and Success!

  • Title: Website/Kiosk Customer Service 
  • Job ID: 102886
  • Industry: Healthcare
  • Location: Downey, CA
  • Duration: 12 months, possibility of extending or converting
  • Pay Rate Range: Depends on Experience (W2, no benefits attached)


Job Details:
  • Must be able to sell the website to members who are Spanish/English bi-lingual and not technology savy.
  • Will rarely have to travel from one location to another on a given day, except for any staff meetings are normally done on campus. There are certain locations that will be split locations in a day for areas that are slow. There will be schedules for locations provided ahead of time so the staff will report to that particular location each day. As mentioned, very minimal or limited occurrence of having to travel within locations on any given day.
  • Hours – to be 8am – 5pm and flexible, some evenings and weekends as needed.
  • Ability to get to locations (drive due to lack of ample public transportation)

Locations: 
Downey Campus is main location – Orchard & Garden Medical Office Building & Medical Center; Cerritos Medical office building; Whittier Medical office building; Cudahy Medical office building; Lynwood Medical office building; Bellflower Medical office building; Imperial Satellite Medical office building

All the buildings are within 5-6 mile radius of each other.

Responsibilities:

Sign up Members on website
Assist with Kiosk check-in
Customer service to our members
Required Skills:

  • Computer literate
  • MS Office
  • Team player
  • Spanish/English bilingual
  • Reliable transportation
  • Must be energetic and open to new ideas and changes

Educational and Experience Requirements:

Marketing/sales experience (Must be able to convince people to sign up on the website)
High school diploma or GED required
College degree preferred

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