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14 December 2017

Prime Services Client Service Representative, Analyst

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SECURITIES

Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

Job Summary & Responsibilities
Prime Services provides securities financing, securities lending and other client services (securities clearance and settlement, asset servicing reporting and technology, risk management tools) to the firm's hedge fund, institutional and broker dealer clients across multiple asset classes (equity, options, credit, FX, futures and synthetics). Client Service Representatives (CSR’s) serve as the primary point of contact for CFOs, COOs, accounting and operations professionals at these clients to actively monitor leverage, risk, performance, etc., CSR’s also consult with their clients on new reporting and technology applications to enhance portfolio management, investment advisory, and operational efficiency. CSR’s liaise and leverage all of the functional areas of the firm to deliver the resources and solutions that meet our client's needs.

Job Function:

  • Relationship management including regular client visits
  • Cross selling of other firm products
  • Strong client service orientation
  • Liaise with legal, compliance, operations and trading teams on client issues
  • Understand client reporting needs
  • Train clients on new technology & reporting
  • Provide margin oversight for clients
  • Ensure start-up process for new accounts goes smoothly
  • Portfolio accounting and reporting 
  • Basic Qualifications:

Bachelor’s Degree
  • “Minimum 1-3 years relevant experience (i.e. prime brokerage, futures, clearing, controllers, operations)”
  • Strong interpersonal and presentation skills
  • Team Player
  • Experience with Futures and/or OTC Clearing products

Preferred Qualifications:
  • Ability to interface with internal and external operations groups
  • Attention to detail
  • Results oriented
  • Ability to react quickly to meet intra-day deadlines
  • Focus on Risk Management

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