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31 December 2017

Support Manager @ Allied Payment Network

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Benefits Offered Vision, Medical, Dental, Life
Employment TypeFull-Time

Essential Requirements:

  • Bachelor degree in Business Administration or equivalent
  • 2-4 years’ experience in a similar helpdesk supervisor or lead role
  • Ability to communicate with others in a clear, understandable and professional manner on the phone, via email or chat with demonstrated use of written and verbal communication skills
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and to work on multiple projects and prioritize those projects based on importance without direction
  • Excellent analytical, diagnostic and troubleshooting skills
  • Ambition, strong work ethic, and an upbeat attitude
  • Strong organizational skills and the ability to handle multiple priorities simultaneously
  • Willingness to work flexible hours
  • Excellent human relation skills with a customer focus approach
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output
  • Solid knowledge of MS Office Products
  • Financial Services/Industry experience a plus
  • Solid knowledge of internet and internet-based applications
  • Ability to work in a constantly-changing environment
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Location: Fort Wayne, IN 46825, USA