JOIN OUR WHATS APP GROUP JOIN NOW

2 January 2018

Desktop Support Technician IT RESOURCE SOLUTIONS San Francisco,

JOIN OUR WHATS APP GROUP JOIN NOW .
Day to Day Work:

Responsible for on-site installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. Ensures customer satisfaction by advising customers on preventative

maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services or problem escalation.

The General Duties:

  • General hardware break/fix of laptops, desktops, some server work
  • Troubleshooting and repair of hardware and software issues to maintain business continuity
  • Diagnose, troubleshoot and repair printers (HP, Lexmark), phones, peripheral equipment and other devices like Blackberries or handhelds
  • New hardware upgrades; installs, moves, adds, changes in a laptop and desktop environment
  • Optimizing hardware/software/networking products and configurations as scripted ensuring customer satisfaction.

Role Requirements:


  • High School diploma or GED required
  • Background investigation and drug screen required
  • 3 or more years of experience in a hands-on desk side support role required
  • Advanced knowledge of Windows operating systems, Microsoft Office software required
  • Experience supporting Apple / Mac / iOS products required. Apple certification strongly desired.
  • Proficient with PC hardware repair and can troubleshoot/resolve software and operating system issues.
  • Excellent communication and customer service skills required.
  • A+, Lenovo, Dell and HP certifications a plus..

Address: 10 Technology Dr # 1, Setauket- East Setauket, NY 11733, USA
Phone: +1 631-246-6034


===> APPLY NOW <===
GET DAILY JOB UPDATE JOIN NOW