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15 April 2018

Customer Service Representative, Full-Time

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Compensation$35,000 to $38,000 Annually
Benefits Offered Life, 401K, Vision, Dental, Medical
Employment TypeFull-Time

Responsibilities and Duties

- Take inbound calls from customers and represent the company to the best of your abilities.

- Prepare for customer interactions by studying products, services, and customer service processes.

- Respond to inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

- Improve the quality of service by recommending improved processes, identifying new products, and service applications.

Qualifications and Skills

- At least 1 year of customer service, sales, or collections experience in office setting.

- Available for a full-time schedule.

- Comfortable with a structured work environment & hitting metrics.

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