JOIN OUR WHATS APP GROUP JOIN NOW

9 May 2018

Dell Walkin Drive For Freshers

JOIN OUR WHATS APP GROUP JOIN NOW .
Organization       : Dell

Job Role               : Technical Associate

Location               : Hyderabad

Qualification       : BE/B Tech/MCA/M Sc

Experience           : Freshers

Salary                    : Rs 3.5 LPA

About Organization:

Since 1984, Dell has assumed a discriminating part in empowering more moderate and available innovation around the globe.

* Should have an aggregate of 60% through out academics

* Must be responsible for providing diagnostic technical support related to installation, operation, configuration, performance, and usage of assigned products.

* Must perform diagnosis & resolving of the hardware problems and troubleshooting.
* Must verify warranty entitlement and determines appropriate action.

* Should applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

* Must document problems in the support solution database for diagnostics and solution implementation.

* Should provide basic remote deployment, maintenance and consulting services.

* Should be open to work in rotational / night shifts in a 24 by 7 environment.

*Should have excellent communication skills.

* Both side transport facility will be provided

* Should assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.

* Must be responsible for OOW, Total solutions, YTT and In warranty extension sales.

* Should perform work in accordance to standardized policies and procedures.

* Must apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

* Must document problems in the support solution database for diagnostics and solution implementation.

* Must ensure proper escalation procedures are followed.

* Must be responsible for customer satisfaction through effective handling of customer problems.

Venue:

Dell International Services India Pvt Ltd,

Plot # 42, Hitec City Layout,

Madhapur, Hyderabad 500081

GET DAILY JOB UPDATE JOIN NOW