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4 May 2018

Information Technology Analyst - Technical Infrastructure (UNITED STATES)

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Job Duties/Responsibilities may include, but are not limited to:


  • Support an enterprise level network infrastructure.
  • Support Cisco based networking equipment and the associated protocols, disciplines and concepts, including 6500 series and Nexus series switches, routers, cable plants, firewalls, LAN, WAN, MAN, TCP/IP, DNS, UDP, DHCP, latency, bandwidth, Voice over IP, QoS, EIGRP, BGP, OSPF, NHRP, PPP, MPLS.
  • Troubleshoot network related enterprise application performance problems.
  • Support data center converged architecture and server load balancing.
  • Troubleshoot general IT related problems such as those involving applications, desktop, wireless networking, configuration of software, driver problems, etc.
  • Manage network infrastructure projects.
  • Provide project management, systems, and/or system administration leadership, guidance, and assistance to other team members 
  • Configure enterprise level DMZ /Low Risk Domain environments, firewalls.
  • Work on more complex technical problem identification and resolution, including responding to off-shift and weekend support calls 
  • Design and implement processes, or process improvements, to aid in development and support 
  • Assist customers with documentation, training and usability efforts


Basic Qualifications:

3-5 years supporting enterprise level network infrastructure
Computer-related or Engineering-related four year college or University Degree OR three to six years of progressively responsible IT job-related experiences.

Top Candidates Will Also Have:
Cisco certifications, including CCNA, CCDP, CCNP, etc.
Operating Systems background and experience, including Windows and Linux.
Strong written and oral communication skills, including experience writing technical documentation.
The ability to work well in a team environment.


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